Introduction to Production and Operations Management
This Introduction Production and Operations Management Course is concerned with the design, planning and control of operating systems for the provision of goods and services
Professional Certificate
Earn a career credential that demonstrates your expertise
30 minutes
4 Lessons
4 Quizzes
Exclusive SCMDOJO Cetificate
- 4.9/5(283 Reviews)
1257 Students Enrolled
The SCMDOJO Academy course on Production and Operations Management Course is an introductory level course that aims to help business management students and practitioners to get a basic understanding of what is supply chain digitalization means and what are the important considerations before you embark on the journey to digitalize your supply chain.
What You Will Learn in Production and Operations Management Course
- Introduction to Production and Operations Management
- Distinction between Manufacturing and Service Operation
- Operations Management Functions
- Objectives of Production & Operations Management
- What are Prime Objectives of Production Management
- Classification of Production Systems
Why Learn with Dr Muddassir Ahmed?
Dr Muddassir Ahmed is the Founder & CEO of SCMDOJO. He is Supply Chain Digitalization Consultant, global speaker, vlogger and supply chain industry expert. Dr Muddassir Ahmed has received a PhD in Management Science from Lancaster University Management school. Muddassir is a Six Sigma black belt and has founded scmdojo.com with the intention to enable supply chain professionals and supply chain teams to solve the problems they face in their jobs & business
You can follow & connect with him on LinkedIn, Facebook, Twitter or Instagram
Who Is This Production and Operations Management Course For?
This course is for anyone who wants to learn basics about Production and Operations Management and its role in business, either services or manufacturing. Furthermore, it will give knowledge to the people who interested in a career in Operations Management; people working in the management functions & who would like to enhance their knowledge of operations; people who want to have a better understanding of Production and Operations Management. The instructor of this course has kept this course very practical using use cases along with textbook definitions and relevant theory.
Suitable for the following roles
- Entry-Level: Supply Chain Analyst, Supply Chain Coordinator, Inventory Analyst
- Mid-Level: Supply Chain Planner, Inventory Planner, Material Planner
- Senior-Level: Supply Chain Manager, Materials Manager, Supply Chain Consultant, Master Scheduler
- Executive-Level: Vice President of Supply Chain, Chief Supply Chain Officer (CSCO)
- Specialized Titles: Supply Chain Risk Analyst, Supply Chain Optimization Specialist
Requirements
- Access to Internet
- Computer / Laptop / Mobile Device
What Is Included in Production and Operations Management Course?
- Immediate unlimited access to course materials
- 30-day money-back guarantee
- Exercises and quizzes to help you put theory into practice
- English Closed Captions
- Full transcripts in pdf for each lesson
- Suitable for mobile or desktop
- SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)
What is Production and Operations Management?
POM is a process that transforms various inputs into value-added products and services, adhering to organizational policies. It is concerned with ensuring quality and efficiency in the production process. While traditionally, manufacturing companies focused on tangible products and service companies on intangible services, the lines between the two have blurred. Many companies now offer a combination of products and services.
Key differences between manufacturing and service operations include:
- Output: Manufacturing produces tangible goods, while services are intangible.
- Customer Contact: Manufacturing typically involves low customer contact, whereas services require high levels of customer interaction.
- Customer Participation: Manufacturing processes have low customer participation, while services often involve high levels of customer involvement.
- Resource Intensity: Manufacturing is capital-intensive, relying heavily on machinery and infrastructure. Services are labor-intensive, requiring skilled personnel.
- Skill Requirements: Manufacturing may require less skilled labor, while services often demand highly skilled and knowledgeable employees.
By understanding these distinctions, businesses can effectively manage their operations and deliver value to their customers.
You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.
You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.
Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.
FAQ 1: What is the focus of a Production and Operations Management course?
Answer: A Production and Operations Management course focuses on optimizing production processes for efficiency and effectiveness.
FAQ 2: How does Production and Operations Management relate to other business functions?
Answer: Production and Operations Management is closely linked to marketing, finance, and human resources within a business.
FAQ 3: What are the key challenges in modern Production and Operations Management?
Answer: Globalization, technological advancements, and customer demands pose significant challenges in modern Production and Operations Management.
FAQ 4: What are the career opportunities in Production and Operations Management?
Answer: Production and Operations Management Careers include production planning, quality control, and project management.
FAQ 5: How can technology improve Production and Operations Management efficiency?
Answer: Technology enhances Production and Operations Management efficiency through automation, robotics, and data analytics.
What you'll learn
- Introduction to Production and Operations Management
- Distinction between Manufacturing and Service Operation
- Operations Management Functions
- Objectives of Production & Operations Management
- What are Prime Objectives of Production Management
- Classification of Production Systems
Course Content
What's Included
- Immediate unlimited access to course materials
- 30-day money-back guarantee
- Exercises and quizzes to help you put theory into practice
- English Closed Captions
- Full transcripts in pdf for each lesson
- Suitable for mobile or desktop
- SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)
You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.
You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.
Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.
Requirements
- Access to Internet
- Computer / Laptop / Mobile Device
Earn a sharable certificate
- Showcase on your LinkedIn Profile under the "Licenses & certifications" section
- Download or print out as PDF to share with others
- Share as PDF online to demonstrate your skill
- The certificate's authenticity can be confirmed online using a QR code

Why people choose SCMDOJO?
I think that your Academy content is very good. Easy to understand, regardless your professional level and experience. Your Academy has a very complet ... Read more
Luis Eduardo SierraMiami-Fort Lauderdale AreaSCMDOJO’s courses are exceptional. Over the past year, I’ve completed nine courses and found the content highly practical and up-to-date. The teaching ... Read more
Abhishek SurIndiaIt has been more than five years since I started following Dr. Muddassir and SCMDOJO. I consider myself blessed to have access to SCMDOJO, its content ... Read more
Ketan BhamareIndiaSCMDOJO features an amazing range. It has a full suite of practical, proven, real world tools and techniques which will equip the supply chain communi ... Read more
Susan RandallUnited KingdomI discovered SCMDOJO when I was finishing my master's in supply chain management. At that time, SCMDOJO was a key resource to extend my learning outsi ... Read more
Jorge Martínez de Hurtado ArichaBelgiumDomain experts unlimited and interactive educational sources .Seamless and customizable platform where you can assign, track progress, evaluate the de ... Read more
Marsel KhananeUnited Arab EmiratesAs an employee of a company that collaborates with SCMDOJO, I can say how clear the impact made and the improvement achieved in the supply chain proce ... Read more
Shady NagySaudi ArabiaOne of my favorite things to do when I get on the web is to look for the SCMDOJO website or posts that have been done by Dr. Muddassir. He is so infor ... Read more
Stephanie ShraderUSASCMDOJO is one of the best Supply Chain knowledge platforms available (if not the best). It provides theoretical, practical, straightforward, and to-t ... Read more
Juan S. GarzaUAE
Reviews and Ratings
5.0
/5 from 100 Reviews
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Good
Superb course
Excellent 👌
i really learned about basic concept of Operation management.
The course was superb and in simple format, without any complications the each concepts were covered.
Nice course
I entered the course without any prior experience or knowledge in production and operations management. However, the curriculum well explained the fundamental principles of managing production processes and operations. Dr. Muddassir's interaction style is very understanding and easy to grasp.
This was a good introduction for me
extremely satisfied with the courses.
The course was very detail and helpful to gain knowledge.
Good course
Good knowledge
Great
BEST SCM BEGINEER COURSE
It was awesome, but maybe need some interactive parts to make it more engageable
Thanks, great course!
It was great to learn new things
best for beginner
It's was very helpful and knowledge gaining.
I learned a lot
Informative
It was good
Have a nice professional journey through out the course. Refresher for the basics of operation management.
very nice content
Good Insights
Well designed to understand basics.
Great place to learn new for the career
Excellent.
Awesome learning experience.
I ENJOYED IT
Nice very very informative and we can improve the productivity
GOOD SO FAR
I expected more learnings but fewer new learnings. I have been working in SCM, so I already know most of it. It would be more useful for new learners or starters.
VERY GOOD
good
Great 👍
Good
Experience was smooth, fun, and productive, just like a well designed supply chain
Very well explanation, easy to understand. thankyou!
Very well explained. Thank you.
excellent knowledge too much impressed
The classes are awesome followed by some questions.
the course is really excellent; expecting some real life examples
So much to learn and know about operations
This course provides a solid foundation in Production and Operations Management, making it an excellent introduction for professionals looking to upskill in this area.
Great
Good
4 rating
Very nice 💯
nice and knowledge
It was very informative thank you :)
fantastic experience
Wonderful detailed and explainatory course
It was amazing content. I learned alot.
"The 'Introduction to Production and Operations Management' course provides a comprehensive foundation in key concepts related to production planning, process optimization, and operational efficiency. The course is well-structured, making complex topics easy to understand with clear explanations and real-world applications. It effectively covers essential aspects such as supply chain coordination, quality management, and resource utilization. This course is highly recommended for professionals and students looking to build a strong understanding of production and operations management."
w
Good
It's really valuable for me,it refreshing my academic knowledge too
It was amazing, i got to learn many things in simple yet effective way, thankyou so much...
overall Good
Crisp & Clear
Basic but fantastic
it was so conducive for me .
This course is really nice. good teaching
I just completed the short online course—thank you for the useful content. One suggestion: after the quiz, it would be more helpful if you highlighted which of our selected answers were incorrect. Instead of just mentioning that 3 or 4 out of 5 were correct. This would encourage reflection and better learning.
very good
It was a really great course to get into the basics of supply chain management
I really enjoyed this course and was very informative and basic course which improved my knowledge on Production and operation management.
Great learning experience
Nice i have more interest
Great
thak you so much
I want purchase course free in production & manufacturing. But right now not yet complete
Amazing
It's really really good
Great and helpful course
Great
Excellent
This was a very good course for the beginners.
Very good course
Wonderful experience to learn new thing.
Good learning experience
Great
Wondeful
Was great learn alot, explicit
Good Insights
that was really helpful for job person who is working on that particular industry.
Course was helpful and learnt a lot about Introduction to Production and Operations Management.
Good learning and easy understanding
Loved
Great learning, best course for operational management
easy to understand
Very nice
Amazing session
Great understanding as debriefed well through realtime examples
It was great to learn from sir about operation and production
great course for beginers
Good 😊
I really my knowledge is upgrade for this lesson production and operation management
Good
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