Introduction to Production and Operations Management

This Introduction Production and Operations Management Course is concerned with the design, planning and control of operating systems for the provision of goods and services

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Dr.Muddassir AhmedSCMDOJO Expert
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  • Icon 30 minutes
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  • Icon 4 Quizzes
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    4.9/5(283 Reviews)
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About Course

The SCMDOJO Academy course on Production and Operations Management Course is an introductory level course that aims to help business management students and practitioners to get a basic understanding of what is supply chain digitalization means and what are the important considerations before you embark on the journey to digitalize your supply chain.

What You Will Learn in Production and Operations Management Course

  • Introduction to Production and Operations Management
  • Distinction between Manufacturing and Service Operation
  • Operations Management Functions
  • Objectives of Production & Operations Management
  • What are Prime Objectives of Production Management
  • Classification of Production Systems

Why Learn with Dr Muddassir Ahmed?

Dr Muddassir Ahmed is the Founder & CEO of SCMDOJO. He is Supply Chain Digitalization Consultant, global speaker, vlogger and supply chain industry expert. Dr Muddassir Ahmed has received a PhD in Management Science from Lancaster University Management school. Muddassir is a Six Sigma black belt and has founded scmdojo.com with the intention to enable supply chain professionals and supply chain teams to solve the problems they face in their jobs & business

You can follow & connect with him on LinkedIn, Facebook, Twitter or Instagram

Who Is This Production and Operations Management Course For?

This course is for anyone who wants to learn basics about Production and Operations Management and its role in business, either services or manufacturing. Furthermore, it will give knowledge to the people who interested in a career in Operations Management; people working in the management functions & who would like to enhance their knowledge of operations; people who want to have a better understanding of Production and Operations Management. The instructor of this course has kept this course very practical using use cases along with textbook definitions and relevant theory.

Suitable for the following roles

  • Entry-Level: Supply Chain Analyst, Supply Chain Coordinator, Inventory Analyst
  • Mid-Level: Supply Chain Planner, Inventory Planner, Material Planner
  • Senior-Level: Supply Chain Manager, Materials Manager, Supply Chain Consultant, Master Scheduler
  • Executive-Level: Vice President of Supply Chain, Chief Supply Chain Officer (CSCO)
  • Specialized Titles: Supply Chain Risk Analyst, Supply Chain Optimization Specialist

Requirements

  • Access to Internet
  • Computer / Laptop / Mobile Device

What Is Included in Production and Operations Management Course?

  • Immediate unlimited access to course materials
  • 30-day money-back guarantee
  • Exercises and quizzes to help you put theory into practice
  • English Closed Captions
  • Full transcripts in pdf for each lesson
  • Suitable for mobile or desktop
  • SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)

What is Production and Operations Management?

POM is a process that transforms various inputs into value-added products and services, adhering to organizational policies. It is concerned with ensuring quality and efficiency in the production process. While traditionally, manufacturing companies focused on tangible products and service companies on intangible services, the lines between the two have blurred. Many companies now offer a combination of products and services.

Key differences between manufacturing and service operations include:
  • Output: Manufacturing produces tangible goods, while services are intangible.
  • Customer Contact: Manufacturing typically involves low customer contact, whereas services require high levels of customer interaction.
  • Customer Participation: Manufacturing processes have low customer participation, while services often involve high levels of customer involvement.
  • Resource Intensity: Manufacturing is capital-intensive, relying heavily on machinery and infrastructure. Services are labor-intensive, requiring skilled personnel.
  • Skill Requirements: Manufacturing may require less skilled labor, while services often demand highly skilled and knowledgeable employees.

By understanding these distinctions, businesses can effectively manage their operations and deliver value to their customers.

You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.

You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.

Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.

FAQ 1: What is the focus of a Production and Operations Management course?

Answer: A Production and Operations Management course focuses on optimizing production processes for efficiency and effectiveness.

FAQ 2: How does Production and Operations Management relate to other business functions?

Answer: Production and Operations Management is closely linked to marketing, finance, and human resources within a business.

FAQ 3: What are the key challenges in modern Production and Operations Management?

Answer: Globalization, technological advancements, and customer demands pose significant challenges in modern Production and Operations Management.

FAQ 4: What are the career opportunities in Production and Operations Management?

Answer: Production and Operations Management Careers include production planning, quality control, and project management.

FAQ 5: How can technology improve Production and Operations Management efficiency?

Answer: Technology enhances Production and Operations Management efficiency through automation, robotics, and data analytics.

 

Who is this Course for?

What you'll learn

  • Introduction to Production and Operations Management
  • Distinction between Manufacturing and Service Operation
  • Operations Management Functions
  • Objectives of Production & Operations Management
  • What are Prime Objectives of Production Management
  • Classification of Production Systems

Course Content

What's Included

  • Immediate unlimited access to course materials
  • 30-day money-back guarantee
  • Exercises and quizzes to help you put theory into practice
  • English Closed Captions
  • Full transcripts in pdf for each lesson
  • Suitable for mobile or desktop
  • SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)

You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.

You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.

Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.

Requirements

  • Access to Internet
  • Computer / Laptop / Mobile Device

Earn a sharable certificate

  • Showcase on your LinkedIn Profile under the "Licenses & certifications" section
  • Download or print out as PDF to share with others
  • Share as PDF online to demonstrate your skill
  • The certificate's authenticity can be confirmed online using a QR code
Certificate

Why people choose SCMDOJO?

Reviews and Ratings

5.0

/5 from 100 Reviews

5 Stars

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Kashif Naeem
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Jan 19, 2025

Good

D
Durga Ganesh Pasagada
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May 14, 2025

Superb course

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Shlok Agrahari
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Jul 24, 2025

Excellent 👌

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Muhammaad Zulqarnain
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Aug 24, 2025

i really learned about basic concept of Operation management.

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Krishnakanth N
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Oct 3, 2025

The course was superb and in simple format, without any complications the each concepts were covered.

P
Prabha Pareek
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Dec 14, 2025

Nice course

A
Adersh kp
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Mar 17, 2024

I entered the course without any prior experience or knowledge in production and operations management. However, the curriculum well explained the fundamental principles of managing production processes and operations. Dr. Muddassir's interaction style is very understanding and easy to grasp.

D
Dean
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Feb 6, 2025

This was a good introduction for me

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Mukhil Mohan
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Mar 18, 2025

extremely satisfied with the courses.

P
Praneeth Kpr
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Jun 26, 2025

The course was very detail and helpful to gain knowledge.

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Yash Aher
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Aug 17, 2025

Good course

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Sumit Sharma
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Aug 27, 2025

Good knowledge

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daniella ensano
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Oct 20, 2025

Great

A
Ayush
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Dec 27, 2025

BEST SCM BEGINEER COURSE

A
Anugra Salaza
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Dec 1, 2024

It was awesome, but maybe need some interactive parts to make it more engageable

M
Md. Iftekhar Arefin
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Feb 20, 2025

Thanks, great course!

P
Pratik Gowda
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Apr 7, 2025

It was great to learn new things

H
HAMZA REHAN
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Jul 18, 2025

best for beginner

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Shubham Singh
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Aug 21, 2025

It's was very helpful and knowledge gaining.

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Collins
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Sep 10, 2025

I learned a lot

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Parthiban S
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Nov 27, 2025

Informative

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Shambhavi Tripathi
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Feb 8, 2026

It was good

E
Ejaz ur Rehman
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Apr 8, 2025

Have a nice professional journey through out the course. Refresher for the basics of operation management.

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Shailendrasinh Chudasama
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Jan 28, 2025

very nice content

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KISHORE KUMAR MUNISWAMY
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Mar 5, 2025

Good Insights

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Anuj Mishra
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May 14, 2025

Well designed to understand basics.

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Rakul Boopathy
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Aug 24, 2025

Great place to learn new for the career

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Pawan Kumar Nagda
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Aug 13, 2025

Excellent.

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Onimim Asimiea
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Aug 24, 2025

Awesome learning experience.

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Vinit Kaushik
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Oct 5, 2025

I ENJOYED IT

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Anees Ali
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Dec 27, 2025

Nice very very informative and we can improve the productivity

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SALMA STITOU
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Feb 8, 2025

GOOD SO FAR

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Balamurugan
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Mar 15, 2025

I expected more learnings but fewer new learnings. I have been working in SCM, so I already know most of it. It would be more useful for new learners or starters.

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Dev Joshi
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Jun 17, 2025

VERY GOOD

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KAPILESWAR SAHOO
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Jul 27, 2025

good

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Nishant Rai
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Aug 18, 2025

Great 👍

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Logesh Manoharan
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Aug 28, 2025

Good

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GANESH Nand
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Nov 15, 2025

Experience was smooth, fun, and productive, just like a well designed supply chain

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Felix Anthony Teng
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Dec 31, 2025

Very well explanation, easy to understand. thankyou!

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Chirag Verma IR
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Dec 13, 2024

Very well explained. Thank you.

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Mohammad Yahya
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Aug 4, 2025

excellent knowledge too much impressed

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Animesh Swain
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Aug 21, 2025

The classes are awesome followed by some questions.

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Abinaya Anbarasan
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Dec 3, 2025

the course is really excellent; expecting some real life examples

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Khadija Saleem
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Feb 19, 2026

So much to learn and know about operations

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Fatima Mushtaque
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Apr 28, 2025

This course provides a solid foundation in Production and Operations Management, making it an excellent introduction for professionals looking to upskill in this area.

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Jit Adhikary
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Jan 24, 2025

Great

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nihal jaleel
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Mar 8, 2025

Good

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AZHAR ALI
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Jul 28, 2025

4 rating

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Sushant Singh
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Aug 14, 2025

Very nice 💯

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kader ashif
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Aug 24, 2025

nice and knowledge

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Ayush Jaganathan
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Oct 9, 2025

It was very informative thank you :)

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chinmayi vyas
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Dec 15, 2025

fantastic experience

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GLEN MOSS
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Aug 7, 2024

Wonderful detailed and explainatory course

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Mahboob
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Feb 26, 2025

It was amazing content. I learned alot.

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AMEERM MOHIDDEEN SHAHA
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Mar 18, 2025

"The 'Introduction to Production and Operations Management' course provides a comprehensive foundation in key concepts related to production planning, process optimization, and operational efficiency. The course is well-structured, making complex topics easy to understand with clear explanations and real-world applications. It effectively covers essential aspects such as supply chain coordination, quality management, and resource utilization. This course is highly recommended for professionals and students looking to build a strong understanding of production and operations management."

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Aarsh
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Jun 17, 2025

w

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Biswajit Pradhan
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Jul 27, 2025

Good

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KIRUBA KARAN
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Aug 17, 2025

It's really valuable for me,it refreshing my academic knowledge too

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Ishika Tagde
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Aug 29, 2025

It was amazing, i got to learn many things in simple yet effective way, thankyou so much...

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ANKIT SINGH
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Oct 24, 2025

overall Good

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Amresh Mathur
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Jan 4, 2026

Crisp & Clear

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Mamunur Rashid
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Dec 6, 2024

Basic but fantastic

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dipender singh
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Feb 23, 2025

it was so conducive for me .

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A.MAGESHWARAN
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Apr 11, 2025

This course is really nice. good teaching

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Khawaja Ayaz Ahmad
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Jul 22, 2025

I just completed the short online course—thank you for the useful content. One suggestion: after the quiz, it would be more helpful if you highlighted which of our selected answers were incorrect. Instead of just mentioning that 3 or 4 out of 5 were correct. This would encourage reflection and better learning.

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Shevani Mirra S
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Aug 5, 2025

very good

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Alexander van Heijningen
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Sep 24, 2025

It was a really great course to get into the basics of supply chain management

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Adam Duale
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Dec 4, 2025

I really enjoyed this course and was very informative and basic course which improved my knowledge on Production and operation management.

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MITHLENDRA DWIVEDI
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Feb 24, 2026

Great learning experience

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Azarudeen
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Jan 26, 2025

Nice i have more interest

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Osaretin IGIEBOR
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Mar 9, 2025

Great

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Ahmed Kamel
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May 20, 2025

thak you so much

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Akhter Hussain Bhat
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Jul 29, 2025

I want purchase course free in production & manufacturing. But right now not yet complete

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Anirban Majee
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Aug 14, 2025

Amazing

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Debasis panda
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Aug 24, 2025

It's really really good

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Esmatulla Tashkandi
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Oct 9, 2025

Great and helpful course

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Aarya Jain
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Dec 18, 2025

Great

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JAGAN MITHRAN R B
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Feb 16, 2025

Excellent

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Abrar Hasan
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Feb 10, 2025

This was a very good course for the beginners.

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Sahil Chauhan
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Mar 17, 2025

Very good course

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Pradeep Kumar
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Jun 27, 2025

Wonderful experience to learn new thing.

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S .Surendar
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Aug 18, 2025

Good learning experience

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Asfand Shahzad
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Aug 30, 2025

Great

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Amanda Fleshman
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Oct 27, 2025

Wondeful

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Sani Jibrin moha
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Jan 5, 2026

Was great learn alot, explicit

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Sharath Pillai
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Dec 7, 2024

Good Insights

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saad hashmi
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Apr 3, 2025

that was really helpful for job person who is working on that particular industry.

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Nandeesh B G
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Apr 13, 2025

Course was helpful and learnt a lot about Introduction to Production and Operations Management.

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M Saravanan
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Jan 30, 2026

Good learning and easy understanding

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Alan TT
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Aug 5, 2025

Loved

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Narayansinh Solanki
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Aug 22, 2025

Great learning, best course for operational management

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Rachel Oleksiuk
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Nov 12, 2025

easy to understand

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S R SHIVASUBRAMANIAM
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Dec 3, 2025

Very nice

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Sradha Baiju
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Feb 25, 2026

Amazing session

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Muhammad Farooq
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Jan 15, 2024

Great understanding as debriefed well through realtime examples

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Maxwell Dmello
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Mar 9, 2025

It was great to learn from sir about operation and production

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Amit Singh Rawat
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Jun 13, 2025

great course for beginers

B
Bittu Kumar
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Jul 26, 2025

Good 😊

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Ashish Mishra
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Aug 14, 2025

I really my knowledge is upgrade for this lesson production and operation management

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ROHIT KUMAR Dogra
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Aug 25, 2025

Good

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