Introduction to Production and Operations Management

This Introduction Production and Operations Management Course is concerned with the design, planning and control of operating systems for the provision of goods and services

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Dr.Muddassir AhmedSCMDOJO Expert
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    4.9/5(230 Reviews)
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About Course

The SCMDOJO Academy course on Production and Operations Management Course is an introductory level course that aims to help business management students and practitioners to get a basic understanding of what is supply chain digitalization means and what are the important considerations before you embark on the journey to digitalize your supply chain.

What You Will Learn in Production and Operations Management Course

  • Introduction to Production and Operations Management
  • Distinction between Manufacturing and Service Operation
  • Operations Management Functions
  • Objectives of Production & Operations Management
  • What are Prime Objectives of Production Management
  • Classification of Production Systems

Why Learn with Dr Muddassir Ahmed?

Dr Muddassir Ahmed is the Founder & CEO of SCMDOJO. He is Supply Chain Digitalization Consultant, global speaker, vlogger and supply chain industry expert. Dr Muddassir Ahmed has received a PhD in Management Science from Lancaster University Management school. Muddassir is a Six Sigma black belt and has founded scmdojo.com with the intention to enable supply chain professionals and supply chain teams to solve the problems they face in their jobs & business

You can follow & connect with him on LinkedIn, Facebook, Twitter or Instagram

Who Is This Production and Operations Management Course For?

This course is for anyone who wants to learn basics about Production and Operations Management and its role in business, either services or manufacturing. Furthermore, it will give knowledge to the people who interested in a career in Operations Management; people working in the management functions & who would like to enhance their knowledge of operations; people who want to have a better understanding of Production and Operations Management. The instructor of this course has kept this course very practical using use cases along with textbook definitions and relevant theory.

Suitable for the following roles

  • Entry-Level: Supply Chain Analyst, Supply Chain Coordinator, Inventory Analyst
  • Mid-Level: Supply Chain Planner, Inventory Planner, Material Planner
  • Senior-Level: Supply Chain Manager, Materials Manager, Supply Chain Consultant, Master Scheduler
  • Executive-Level: Vice President of Supply Chain, Chief Supply Chain Officer (CSCO)
  • Specialized Titles: Supply Chain Risk Analyst, Supply Chain Optimization Specialist

Requirements

  • Access to Internet
  • Computer / Laptop / Mobile Device

What Is Included in Production and Operations Management Course?

  • Immediate unlimited access to course materials
  • 30-day money-back guarantee
  • Exercises and quizzes to help you put theory into practice
  • English Closed Captions
  • Full transcripts in pdf for each lesson
  • Suitable for mobile or desktop
  • SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)

What is Production and Operations Management?

POM is a process that transforms various inputs into value-added products and services, adhering to organizational policies. It is concerned with ensuring quality and efficiency in the production process. While traditionally, manufacturing companies focused on tangible products and service companies on intangible services, the lines between the two have blurred. Many companies now offer a combination of products and services.

Key differences between manufacturing and service operations include:
  • Output: Manufacturing produces tangible goods, while services are intangible.
  • Customer Contact: Manufacturing typically involves low customer contact, whereas services require high levels of customer interaction.
  • Customer Participation: Manufacturing processes have low customer participation, while services often involve high levels of customer involvement.
  • Resource Intensity: Manufacturing is capital-intensive, relying heavily on machinery and infrastructure. Services are labor-intensive, requiring skilled personnel.
  • Skill Requirements: Manufacturing may require less skilled labor, while services often demand highly skilled and knowledgeable employees.

By understanding these distinctions, businesses can effectively manage their operations and deliver value to their customers.

You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.

You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.

Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.

FAQ 1: What is the focus of a Production and Operations Management course?

Answer: A Production and Operations Management course focuses on optimizing production processes for efficiency and effectiveness.

FAQ 2: How does Production and Operations Management relate to other business functions?

Answer: Production and Operations Management is closely linked to marketing, finance, and human resources within a business.

FAQ 3: What are the key challenges in modern Production and Operations Management?

Answer: Globalization, technological advancements, and customer demands pose significant challenges in modern Production and Operations Management.

FAQ 4: What are the career opportunities in Production and Operations Management?

Answer: Production and Operations Management Careers include production planning, quality control, and project management.

FAQ 5: How can technology improve Production and Operations Management efficiency?

Answer: Technology enhances Production and Operations Management efficiency through automation, robotics, and data analytics.

 

Who is this Course for?

What you'll learn

  • Introduction to Production and Operations Management
  • Distinction between Manufacturing and Service Operation
  • Operations Management Functions
  • Objectives of Production & Operations Management
  • What are Prime Objectives of Production Management
  • Classification of Production Systems

Course Content

What's Included

  • Immediate unlimited access to course materials
  • 30-day money-back guarantee
  • Exercises and quizzes to help you put theory into practice
  • English Closed Captions
  • Full transcripts in pdf for each lesson
  • Suitable for mobile or desktop
  • SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)

You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.

You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.

Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.

Requirements

  • Access to Internet
  • Computer / Laptop / Mobile Device

Earn a sharable certificate

  • Showcase on your LinkedIn Profile under the "Licenses & certifications" section
  • Download or print out as PDF to share with others
  • Share as PDF online to demonstrate your skill
  • The certificate's authenticity can be confirmed online using a QR code
Certificate

Why people choose SCMDOJO?

Reviews and Ratings

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/5 from 100 Reviews

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KRISHNA SHAKHAPURE
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Feb 6, 2025

Basics only.

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Mukhil Mohan
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Mar 18, 2025

extremely satisfied with the courses.

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Altamash Jawaid
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Aug 16, 2025

it's a very Good course for someone who is intending to understand the basics of Production and Operations Management. A very fantastic course.

V
Vishesh Bhaskar
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Aug 27, 2025

I think you course is very good

D
daniella ensano
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Oct 20, 2025

Great

C
Christina Provost
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Nov 1, 2024

Very informative and straightforward

G
goutham anoop
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Feb 22, 2025

Good course for basic understanding

E
Ejaz ur Rehman
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Apr 8, 2025

Have a nice professional journey through out the course. Refresher for the basics of operation management.

C
Chandrashekhar Ainapur
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Jul 9, 2025

good Course

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satyender pundir
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Aug 20, 2025

Great

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KAIBALYA K BHOLA
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Sep 6, 2025

GOOOD

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Kashif Naeem
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Jan 19, 2025

Good

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nihal jaleel
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Mar 8, 2025

Good

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Durga Ganesh Pasagada
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May 14, 2025

Superb course

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MUDU MAHESH
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Jul 23, 2025

Please provide free certified courses

P
Pranjal Sharma
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Aug 11, 2025

good

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Anushriya Jena
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Aug 23, 2025

Nice

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Steve Blair
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Oct 2, 2025

was good to get an update on the different levels again

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Mohammad Eyaz Ansari
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Sep 30, 2023

The course exhibits a thoughtfully crafted design, featuring high-quality videos and the provision of clear and comprehensive information. I hold a deep appreciation for the manner in which Dr. Muddassir has conveyed the course content.

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Dean
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Feb 6, 2025

This was a good introduction for me

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AMEERM MOHIDDEEN SHAHA
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Mar 18, 2025

"The 'Introduction to Production and Operations Management' course provides a comprehensive foundation in key concepts related to production planning, process optimization, and operational efficiency. The course is well-structured, making complex topics easy to understand with clear explanations and real-world applications. It effectively covers essential aspects such as supply chain coordination, quality management, and resource utilization. This course is highly recommended for professionals and students looking to build a strong understanding of production and operations management."

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Amit Singh Rawat
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Jun 13, 2025

great course for beginers

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Gopinath S
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Jul 28, 2025

Still cross checking

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Ardhi Charan Kumar
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Aug 27, 2025

Very excellent course and also very useful for future

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Shravanth C R
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Oct 22, 2025

Great learning and valuable experience

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Anugra Salaza
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Dec 1, 2024

It was awesome, but maybe need some interactive parts to make it more engageable

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dipender singh
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Feb 23, 2025

it was so conducive for me .

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Pradeep V
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Jul 12, 2025

good

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Mohammad Yahya
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Aug 4, 2025

excellent knowledge too much impressed

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Prabhjot Kapila
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Aug 20, 2025

very wonderful it was

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Wasif Ali Khan
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Sep 9, 2025

It was informative

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Jit Adhikary
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Jan 24, 2025

Great

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Osaretin IGIEBOR
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Mar 9, 2025

Great

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Meghna Sholapurkar
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May 17, 2025

good

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Shlok Agrahari
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Jul 24, 2025

Excellent 👌

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Abhijeet Chaudhary
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Aug 24, 2025

very good

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Krishnakanth N
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Oct 3, 2025

The course was superb and in simple format, without any complications the each concepts were covered.

R
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Oct 21, 2023

This course is designed for all from low level, less qualified staff to high-level well qualified personals. Dr mudassir used layman's language to make it easy for masses to understand the concept and he is very successful in that regard.

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SALMA STITOU
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Feb 8, 2025

GOOD SO FAR

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Miles De Alba
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Mar 21, 2025

Great introduction to Supply Chain and manufacturing!

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Dev Joshi
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Jun 17, 2025

VERY GOOD

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AZHAR ALI
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Jul 28, 2025

4 rating

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Gangavarapu Vani
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Aug 17, 2025

Good learning

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MD AAMIR ZEESHAN SIDDIQUI
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Aug 27, 2025

Its a great experince to introduce the bsaic fundamental of Production & Operation Managemnet. Thank You Sir.

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ANKIT SINGH
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Oct 24, 2025

overall Good

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Mamunur Rashid
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Dec 6, 2024

Basic but fantastic

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VISHNUPRASAD N
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Feb 24, 2025

good

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A.MAGESHWARAN
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Apr 11, 2025

This course is really nice. good teaching

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Jatin Punjabi
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Jul 13, 2025

Nice

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Shevani Mirra S
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Aug 5, 2025

very good

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Shubham Singh
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Aug 21, 2025

It's was very helpful and knowledge gaining.

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Collins
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Sep 10, 2025

I learned a lot

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Azarudeen
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Jan 26, 2025

Nice i have more interest

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Maxwell Dmello
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Mar 9, 2025

It was great to learn from sir about operation and production

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Ahmed Kamel
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May 20, 2025

thak you so much

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Prince M J
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Jul 26, 2025

It was quite good

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Pawan Kumar Nagda
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Aug 13, 2025

Excellent.

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Muhammaad Zulqarnain
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Aug 24, 2025

i really learned about basic concept of Operation management.

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Vinit Kaushik
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Oct 5, 2025

I ENJOYED IT

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Mamoon
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Jan 15, 2024

Very well explained course for our new person in supply chain.

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Abrar Hasan
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Feb 10, 2025

This was a very good course for the beginners.

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Aarsh
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Jun 17, 2025

w

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Akhter Hussain Bhat
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Jul 29, 2025

I want purchase course free in production & manufacturing. But right now not yet complete

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Yash Aher
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Aug 17, 2025

Good course

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Sumit Sharma
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Aug 27, 2025

Good knowledge

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Sharath Pillai
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Dec 7, 2024

Good Insights

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Mahboob
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Feb 26, 2025

It was amazing content. I learned alot.

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Nandeesh B G
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Apr 13, 2025

Course was helpful and learnt a lot about Introduction to Production and Operations Management.

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Mayur garg
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Jul 17, 2025

The course offered a clear and practical understanding of supply chain processes, including procurement, logistics, and inventory management. Real-world examples and case studies made the learning engaging and relevant. It helped me grasp the importance of supply chain efficiency and resilience in today's global market. Overall, a valuable and insightful experience.

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Alan TT
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Aug 5, 2025

Loved

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Animesh Swain
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Aug 21, 2025

The classes are awesome followed by some questions.

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Muhammed Sahal Abdulla kk
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Sep 11, 2025

excellent

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Hareesh balaji R
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Mar 11, 2025

Informative

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Shaheer Ahmed
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May 28, 2025

It was very Informative and very basic for beginners to start with

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Ramya Dhanasekar
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Jul 26, 2025

goodd ... need more classes like this

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Sushant Singh
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Aug 14, 2025

Very nice 💯

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Rakul Boopathy
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Aug 24, 2025

Great place to learn new for the career

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Esmatulla Tashkandi
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Oct 9, 2025

Great and helpful course

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Muhammad Farooq
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Jan 15, 2024

Great understanding as debriefed well through realtime examples

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Raasheed Ahamed
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Feb 12, 2025

Very useful

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Saloni Jaiswal
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Mar 24, 2025

Good

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Aditya Dave
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Jun 20, 2025

it was a great course

M
Mariappan
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Jul 29, 2025

Excellent

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KIRUBA KARAN
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Aug 17, 2025

It's really valuable for me,it refreshing my academic knowledge too

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Logesh Manoharan
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Aug 28, 2025

Good

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Chirag Verma IR
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Dec 13, 2024

Very well explained. Thank you.

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Rohit Kachhap
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Apr 14, 2025

It was good very informative

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HAMZA REHAN
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Jul 18, 2025

best for beginner

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Fahad Aftab
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Aug 6, 2025

5 5 5

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Shailendrasinh Chudasama
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Jan 28, 2025

very nice content

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Ilham Akbar Junaidi Putra
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Mar 12, 2025

good information for basic or freshgraduate

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Tota Laxmana rao
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May 29, 2025

good and informative

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Hitesh Arora
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Jul 26, 2025

Knowledgeable

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Anirban Majee
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Aug 14, 2025

Amazing

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Onimim Asimiea
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Aug 24, 2025

Awesome learning experience.

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Ayush Jaganathan
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Oct 9, 2025

It was very informative thank you :)

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Adersh kp
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Mar 17, 2024

I entered the course without any prior experience or knowledge in production and operations management. However, the curriculum well explained the fundamental principles of managing production processes and operations. Dr. Muddassir's interaction style is very understanding and easy to grasp.

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JAGAN MITHRAN R B
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Feb 16, 2025

Excellent

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Sudatta Bahadure
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Mar 29, 2025

This training was highly insightful and covered fundamental

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Mohd Adnan
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Jun 26, 2025

Thank you so much for this amazing course i really love it

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