Introduction to Production and Operations Management
This Introduction Production and Operations Management Course is concerned with the design, planning and control of operating systems for the provision of goods and services
Professional Certificate
Earn a career credential that demonstrates your expertise
30 minutes
4 Lessons
4 Quizzes
Exclusive SCMDOJO Cetificate
- 4.9/5(290 Reviews)
1275 Students Enrolled
The SCMDOJO Academy course on Production and Operations Management Course is an introductory level course that aims to help business management students and practitioners to get a basic understanding of what is supply chain digitalization means and what are the important considerations before you embark on the journey to digitalize your supply chain.
What You Will Learn in Production and Operations Management Course
- Introduction to Production and Operations Management
- Distinction between Manufacturing and Service Operation
- Operations Management Functions
- Objectives of Production & Operations Management
- What are Prime Objectives of Production Management
- Classification of Production Systems
Why Learn with Dr Muddassir Ahmed?
Dr Muddassir Ahmed is the Founder & CEO of SCMDOJO. He is Supply Chain Digitalization Consultant, global speaker, vlogger and supply chain industry expert. Dr Muddassir Ahmed has received a PhD in Management Science from Lancaster University Management school. Muddassir is a Six Sigma black belt and has founded scmdojo.com with the intention to enable supply chain professionals and supply chain teams to solve the problems they face in their jobs & business
You can follow & connect with him on LinkedIn, Facebook, Twitter or Instagram
Who Is This Production and Operations Management Course For?
This course is for anyone who wants to learn basics about Production and Operations Management and its role in business, either services or manufacturing. Furthermore, it will give knowledge to the people who interested in a career in Operations Management; people working in the management functions & who would like to enhance their knowledge of operations; people who want to have a better understanding of Production and Operations Management. The instructor of this course has kept this course very practical using use cases along with textbook definitions and relevant theory.
Suitable for the following roles
- Entry-Level: Supply Chain Analyst, Supply Chain Coordinator, Inventory Analyst
- Mid-Level: Supply Chain Planner, Inventory Planner, Material Planner
- Senior-Level: Supply Chain Manager, Materials Manager, Supply Chain Consultant, Master Scheduler
- Executive-Level: Vice President of Supply Chain, Chief Supply Chain Officer (CSCO)
- Specialized Titles: Supply Chain Risk Analyst, Supply Chain Optimization Specialist
Requirements
- Access to Internet
- Computer / Laptop / Mobile Device
What Is Included in Production and Operations Management Course?
- Immediate unlimited access to course materials
- 30-day money-back guarantee
- Exercises and quizzes to help you put theory into practice
- English Closed Captions
- Full transcripts in pdf for each lesson
- Suitable for mobile or desktop
- SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)
What is Production and Operations Management?
POM is a process that transforms various inputs into value-added products and services, adhering to organizational policies. It is concerned with ensuring quality and efficiency in the production process. While traditionally, manufacturing companies focused on tangible products and service companies on intangible services, the lines between the two have blurred. Many companies now offer a combination of products and services.
Key differences between manufacturing and service operations include:
- Output: Manufacturing produces tangible goods, while services are intangible.
- Customer Contact: Manufacturing typically involves low customer contact, whereas services require high levels of customer interaction.
- Customer Participation: Manufacturing processes have low customer participation, while services often involve high levels of customer involvement.
- Resource Intensity: Manufacturing is capital-intensive, relying heavily on machinery and infrastructure. Services are labor-intensive, requiring skilled personnel.
- Skill Requirements: Manufacturing may require less skilled labor, while services often demand highly skilled and knowledgeable employees.
By understanding these distinctions, businesses can effectively manage their operations and deliver value to their customers.
You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.
You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.
Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.
FAQ 1: What is the focus of a Production and Operations Management course?
Answer: A Production and Operations Management course focuses on optimizing production processes for efficiency and effectiveness.
FAQ 2: How does Production and Operations Management relate to other business functions?
Answer: Production and Operations Management is closely linked to marketing, finance, and human resources within a business.
FAQ 3: What are the key challenges in modern Production and Operations Management?
Answer: Globalization, technological advancements, and customer demands pose significant challenges in modern Production and Operations Management.
FAQ 4: What are the career opportunities in Production and Operations Management?
Answer: Production and Operations Management Careers include production planning, quality control, and project management.
FAQ 5: How can technology improve Production and Operations Management efficiency?
Answer: Technology enhances Production and Operations Management efficiency through automation, robotics, and data analytics.
What you'll learn
- Introduction to Production and Operations Management
- Distinction between Manufacturing and Service Operation
- Operations Management Functions
- Objectives of Production & Operations Management
- What are Prime Objectives of Production Management
- Classification of Production Systems
Course Content
What's Included
- Immediate unlimited access to course materials
- 30-day money-back guarantee
- Exercises and quizzes to help you put theory into practice
- English Closed Captions
- Full transcripts in pdf for each lesson
- Suitable for mobile or desktop
- SCMDOJO Certification when you pass the course quiz (accessible from Learning Center post sign in)
You can access this Introduction Production and Operations Management course and all the other courses of SCMDOJO Academy by signing up for Pro Membership for only $99/month and also access to the library’s best practices, tools and eBooks.
You can also benefit from the Supply Chain Experts Podcast and Knowledge videos on the SCMDOJO YouTube Channel and join thousands of other like-minded subscribers.
Follow our LinkedIn Page and Supply Chain Digitalization Group to expand your network.
Requirements
- Access to Internet
- Computer / Laptop / Mobile Device
Earn a sharable certificate
- Showcase on your LinkedIn Profile under the "Licenses & certifications" section
- Download or print out as PDF to share with others
- Share as PDF online to demonstrate your skill
- The certificate's authenticity can be confirmed online using a QR code

Why people choose SCMDOJO?
I think that your Academy content is very good. Easy to understand, regardless your professional level and experience. Your Academy has a very complet ... Read more
Luis Eduardo SierraMiami-Fort Lauderdale AreaSCMDOJO’s courses are exceptional. Over the past year, I’ve completed nine courses and found the content highly practical and up-to-date. The teaching ... Read more
Abhishek SurIndiaIt has been more than five years since I started following Dr. Muddassir and SCMDOJO. I consider myself blessed to have access to SCMDOJO, its content ... Read more
Ketan BhamareIndiaSCMDOJO features an amazing range. It has a full suite of practical, proven, real world tools and techniques which will equip the supply chain communi ... Read more
Susan RandallUnited KingdomI discovered SCMDOJO when I was finishing my master's in supply chain management. At that time, SCMDOJO was a key resource to extend my learning outsi ... Read more
Jorge Martínez de Hurtado ArichaBelgiumDomain experts unlimited and interactive educational sources .Seamless and customizable platform where you can assign, track progress, evaluate the de ... Read more
Marsel KhananeUnited Arab EmiratesAs an employee of a company that collaborates with SCMDOJO, I can say how clear the impact made and the improvement achieved in the supply chain proce ... Read more
Shady NagySaudi ArabiaOne of my favorite things to do when I get on the web is to look for the SCMDOJO website or posts that have been done by Dr. Muddassir. He is so infor ... Read more
Stephanie ShraderUSASCMDOJO is one of the best Supply Chain knowledge platforms available (if not the best). It provides theoretical, practical, straightforward, and to-t ... Read more
Juan S. GarzaUAE
Reviews and Ratings
5.0
/5 from 100 Reviews
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I like the simple way of explanation, and easy content
The course exhibits a thoughtfully crafted design, featuring high-quality videos and the provision of clear and comprehensive information. I hold a deep appreciation for the manner in which Dr. Muddassir has conveyed the course content.
This course is designed for all from low level, less qualified staff to high-level well qualified personals. Dr mudassir used layman's language to make it easy for masses to understand the concept and he is very successful in that regard.
Great understanding as debriefed well through realtime examples
Very well explained course for our new person in supply chain.
I entered the course without any prior experience or knowledge in production and operations management. However, the curriculum well explained the fundamental principles of managing production processes and operations. Dr. Muddassir's interaction style is very understanding and easy to grasp.
Wonderful detailed and explainatory course
It was good 👍
loaded with great and intricate info
The course was well-structured, informative, and engaging, providing valuable insights with clear explanations and practical examples.
Very informative and straightforward
It was awesome, but maybe need some interactive parts to make it more engageable
Basic but fantastic
Good Insights
Very well explained. Thank you.
The introduction to SCM was clear, This helped me identify the difference between the sub division under supply chain and its operations.
Short basic but knowledgeable
easy to understand
This is an excellent course.
Excellent learning knowledge
very nice course
Good
Great
Nice i have more interest
very nice content
Superb
good
Great course for learning the basics.
Basics only.
This was a good introduction for me
GOOD SO FAR
This was a very good course for the beginners.
Very useful
Excellent
The instructions were very simple and easy to understand.
My first course. The instructor provided a clear explanation of the basics.
ok ok ok
Thanks, great course!
Good course for basic understanding
it was so conducive for me .
good
It was amazing content. I learned alot.
Best course of supply chain management
Great
good
Good Insights
Good
Great
It was great to learn from sir about operation and production
Informative
good information for basic or freshgraduate
Excellent for beginners to get into the real topics.
worth the time.
great
I expected more learnings but fewer new learnings. I have been working in SCM, so I already know most of it. It would be more useful for new learners or starters.
Very good course
extremely satisfied with the courses.
"The 'Introduction to Production and Operations Management' course provides a comprehensive foundation in key concepts related to production planning, process optimization, and operational efficiency. The course is well-structured, making complex topics easy to understand with clear explanations and real-world applications. It effectively covers essential aspects such as supply chain coordination, quality management, and resource utilization. This course is highly recommended for professionals and students looking to build a strong understanding of production and operations management."
Great introduction to Supply Chain and manufacturing!
Good
This training was highly insightful and covered fundamental
Great Course. For a beginner it will be a kickstart.
that was really helpful for job person who is working on that particular industry.
Good course to start with..
Great introduction course and understanding needed for the type of production and operations
It was great to learn new things
Have a nice professional journey through out the course. Refresher for the basics of operation management.
This course is really nice. good teaching
Course was helpful and learnt a lot about Introduction to Production and Operations Management.
It was good very informative
It's was nice experience to learn with Dr. Muddasir
This course provides a solid foundation in Production and Operations Management, making it an excellent introduction for professionals looking to upskill in this area.
Very Informative
It was satisfying introductory session on operation management.
Good
Well designed to understand basics.
Superb course
good
thak you so much
It was very Informative and very basic for beginners to start with
good and informative
It was informative
Bhbn
it was good.
Nice teaching of basic understanding of operations management.
amazing
great course for beginers
VERY GOOD
w
it was a great course
Thank you so much for this amazing course i really love it
The course was very detail and helpful to gain knowledge.
Wonderful experience to learn new thing.
great explanation of definations
He explained well
The concept was so well explained in the production and operation course the trainer did an amazing job breaking it down clearly. Grateful for such impactful learning.
good Course
good
Nice
The course offered a clear and practical understanding of supply chain processes, including procurement, logistics, and inventory management. Real-world examples and case studies made the learning engaging and relevant. It helped me grasp the importance of supply chain efficiency and resilience in today's global market. Overall, a valuable and insightful experience.
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