Essential Supply Chain KPIs Measure, Analyze, Improve

Why Measuring Supply Chain Performance Matters

Knowing how to measure supply chain performance is essential for any business aiming to improve efficiency and resilience. In this SCMDOJO course, you’ll learn the exact KPIs, analytics methods, and dashboards professionals use to evaluate and optimize supply chain operations.

You’ll learn the metrics that matter — and how to use them to make better decisions.

What You Will Learn

By the end of this course, you’ll be able to:

• Identify the most critical supply chain performance metrics

• Apply the SCOR model to structure KPI measurement and improvement

• Develop data-driven performance dashboards

• Benchmark performance using industry-standard KPIs

• Analyze results to drive continuous improvement

Who This Course Is For

This course is ideal for:

• Supply Chain Managers & Analysts

• Operations Leaders seeking better performance visibility

• Procurement & Logistics Professionals

• Students and professionals looking to advance in supply chain analytics

Course Overview

• 5 Expert-Led Lessons on KPI frameworks and analytics

• 5 Practical Quizzes to test your understanding

• Real-World Templates for KPI tracking and dashboards

• Lifetime Access to all materials and future updates

• SCMDOJO Certification upon completion

Learn how to measure supply chain performance step-by-step — from defining KPIs to turning insights into action.

Why Choose SCMDOJO

• Focused exclusively on supply chain professionals

• Courses built by industry experts with real-world experience

• Practical tools and templates — not just theory

• Flexible, on-demand learning at your own pace

SCMDOJO empowers over 68,000 professionals globally with practical, role-based learning.

Why Learn with Paul Denneman:

Paul Denneman is a Sr. Supply Chain Consultant & Project Manager with over 30 years of experience in Supply Chain with many global brands.

Based in the Netherlands, Paul is a Supply Chain Expert, Consultant, International Master Trainer, Speaker, and Storyteller. Paul has been engaged in the transition of the complex supply chain where legislation and regulations play an important role. Paul has trained over 1000 professionals in 100+ companies globally, which makes him one of the most renowned trainers in the supply chain space.

Reviews & Feedback

⭐️⭐️⭐️⭐️⭐️

“The Metrics for Supply Chain course by SCMDOJO offers a comprehensive framework for measuring supply chain performance. With detailed insights into financial and operational measures, as well as customer satisfaction metrics, this course equips professionals with the tools needed to drive organizational effectiveness and achieve strategic goals.”

⭐️⭐️⭐️⭐️⭐️

“SCMDOJO’s Metrics for Supply Chain course is a valuable resource for supply chain professionals seeking to enhance their understanding of performance measurement. The course provides practical guidance on identifying and tracking key metrics, ultimately enabling better decision-making and improved organizational outcomes.”

Suitable for following roles:

Entry-Level: Supply Chain Analyst, Supply Chain Coordinator, Inventory Analyst

Mid-Level: Supply Chain Planner, Inventory Planner, Material Planner

Senior-Level: Supply Chain Manager, Materials Manager, Supply Chain Consultant, Master Scheduler

Executive-Level: Vice President of Supply Chain, Chief Supply Chain Officer (CSCO)

Specialized Titles: Supply Chain Risk Analyst, Supply Chain Optimization Specialist

Requirements

• Access to Internet
• Computer / Laptop / Mobile Device

Related Learning Paths

Explore more SCMDOJO resources and expert materials to deepen your understanding of how to measure supply chain performance:

• Inventory Optimization Course – Discover how inventory KPIs connect to broader supply chain performance goals.

• Top 18 Supply Chain KPIs Every Manager Should Know – Master essential metrics and benchmarks for supply chain excellence.

For further reading on frameworks and global standards used to measure supply chain performance, check out:

• APICS SCOR Model Framework – Industry-recognized model for aligning supply chain KPIs with operational excellence.

• Gartner’s Definition of Supply Chain KPIs – Expert insights into how to structure and interpret performance metrics.

Frequently Asked Questions

1. What does “measuring supply chain performance” mean?

Measuring supply chain performance involves tracking Key Performance Indicators (KPIs) such as delivery reliability, inventory turnover, lead time, and cost-to-serve. These metrics reveal how efficiently and effectively your supply chain operates — helping you pinpoint areas for improvement.

2. Why is it important to measure supply chain performance?

Without measurement, you can’t manage or improve. Measuring supply chain performance ensures your processes align with business goals, customer expectations, and profitability. It also enables data-driven decision-making across planning, sourcing, production, and logistics.

3. What are the most common KPIs used to measure supply chain performance?

Typical supply chain KPIs include:

• On-time delivery (OTD)

• Inventory accuracy

• Order cycle time

• Perfect order rate

• Forecast accuracy

• Cash-to-cash cycle time
  This course explains how to calculate and interpret each KPI in real-world contexts.

4. How does this course help me measure supply chain performance?

The course provides a step-by-step framework to define, measure, analyze, and improve supply chain KPIs. You’ll gain access to ready-to-use templates, real examples, and performance dashboards that can be applied immediately in your role.

5. Who should take this course?

It’s ideal for:

• Supply chain managers and analysts

• Logistics, procurement, and operations professionals

• Business students or graduates entering SCM roles

• Anyone seeking to enhance their performance measurement skills

6. Do I need prior experience in supply chain management?

No. This course is beginner-friendly yet valuable for experienced professionals. All concepts are explained clearly, and you’ll learn at your own pace with examples that make KPIs easy to understand.

7. How long will it take to complete the course?

The Essential Supply Chain KPIs course takes around 1 hour and 20 minutes to complete. You’ll have lifetime access to all materials, so you can revisit lessons anytime as you implement what you learn.

8. What certification will I receive?

Upon completion, you’ll earn an SCMDOJO Certificate of Completion, verifying your ability to measure and improve supply chain performance using KPIs. You can showcase this certificate on LinkedIn or your professional portfolio.

9. Can I apply these KPI techniques to my company’s operations?

Yes. The course focuses on practical, plug-and-play tools that can be adapted to any organization — from manufacturing and logistics to retail or service supply chains. You’ll learn how to tailor KPIs to your own context.

10. How is this course different from a supply chain certification like CSCP or MITx?

Traditional certifications emphasize academic frameworks and long-term study. SCMDOJO focuses on immediate application — helping you measure and improve supply chain performance right away, using hands-on templates, dashboards, and metrics.

11. What resources are included in the course?

• 5 instructor-led video lessons

• Downloadable KPI templates

• Quizzes to test understanding

• Real case studies

• Discussion community access

• SCMDOJO Certificate

12. How does this course fit into my learning path?

If you’re starting with measurement, this is the foundation course for mastering KPIs. From here, you can progress to:

• Supply Chain Analytics & Dashboards Track

• Inventory Optimization Course

• Best Practices Library

13. Is there any support if I have questions?

Yes — SCMDOJO learners gain access to community discussion forums and live sessions where instructors and peers help with real-world KPI challenges.

14. Can I access the course on mobile or tablet?

Absolutely. The SCMDOJO Academy is optimized for mobile learning, so you can watch lessons, download templates, and complete quizzes from any device.

15. What makes SCMDOJO the best choice to learn how to measure supply chain performance?

SCMDOJO’s advantage lies in its practical, tool-driven approach. Instead of theory-heavy lessons, you get real data-driven methods, templates, and industry examples that make performance measurement simple, actionable, and effective.